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7. Recovery

The recovery phase is the technical plan to recover systems and data to meet your business targets.

In section 4 you will have identified the mitigations for each service impact. For each of those, determine exactly what you will do when that service impact occurs.

Some examples:

  • Restore data from the most recent verified backup, ensuring that the backup is clean and free from malware or corruption
  • Rebuild affected servers or virtual machines using documented system images, then reapply necessary configuration settings and security patches
  • Switch to standby or failover systems if available, such as activating alternate cloud infrastructure or on-premises redundancy to resume key operations
  • Coordinate with vendors or managed service providers to initiate recovery protocols, including escalation through established support channels to resolve underlying issues and restore service continuity
  • Test restored services with sample transactions or files to confirm full functionality before returning to normal operations, and communicate status updates to all stakeholders