Compliance Manager

Description

Position Summary

Reporting to the Chief Compliance Officer (CCO), the Compliance Manager is responsible for advancing and maintaining Arctic Co‑operatives Limited’s enterprise-wide Compliance Regime, with a core focus on meeting obligations under the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA), the Retail Payment Activities Act (RPAA), and the Personal Information Protection and Electronic Documents Act (PIPEDA). The Compliance Manager ensures Arctic Co-operatives’ business practices remain aligned with all applicable regulatory, legislative, and governance requirements. The role also provides guidance and support to Member Co-operatives where Arctic Co-operatives’ business intersects with their operations, consistent with Arctic Co-operatives’ values and service model, and at the direction of the CCO.

Duties and Responsibilities

Implementation of Arctic Co-operatives’ Compliance Regime

• To facilitate, monitor, and ensure that Arctic Co-operatives carries out its operations in full compliance with applicable Federal, Territorial/Provincial legislation, regulatory requirements, and internal policies, with primary accountability for Arctic Co-operatives PCMLTFA, RPAA, and PIPEDA frameworks.
• Lead the implementation and enhancement of the Arctic Co-operative Compliance Regime, ensuring alignment with organization-wide governance structures and the values of the Co‑operative.
• Establish and maintain compliance policies, procedures, and controls consistent with PCMLTFA, RPAA, PIPEDA, and related regulatory expectations.
• Support Finance, Legal, HR, Technology, and Operational departments to embed compliance into daily business practices.

PIPEDA / Privacy Compliance

• Administer privacy compliance processes, including privacy policies, data handling practices, records retention, breach response protocols, and training.
• Conduct privacy impact assessments for new tools, technologies, or operational processes.
• Provide guidance to departments and leadership on privacy obligations and support responses to privacy incidents or regulator inquiries.

Stakeholder & Member Co‑operative Support

• Provide guidance to Member Co‑operatives, as authorized by the CCO, on compliance matters intersecting with Arctic Co-operatives’ operations.
• Serve as an internal resource to staff, leadership, and departments for questions related to AML, payments, privacy, and governance.

Qualifications

Education & Experience

• Post‑secondary degree in business, finance, accounting, audit, law, or related field; an equivalent combination of education and experience may be considered.
• Minimum 3–5 years of compliance or regulatory audit experience, preferably involving AML, payment services, or privacy.
• Solid understanding of governance, risk management, and control processes.
• Experience supporting compliance functions in retail, financial services, or operationally complex environments preferred.

Knowledge & Skills

• Strong working knowledge of PCMLTFA, RPAA, PIPEDA, and other relevant regulatory frameworks.
• Excellent analytical, problem-solving, and organizational skills, with strong attention to detail.
• High level of integrity, confidentiality, and accountability.
• Strong interpersonal skills and the ability to work collaboratively across departments and levels of the organization.
• Highly developed communication skills (verbal and written).
• Ability to travel to the Arctic as required.

Competencies

• Ability to interpret and implement policy and legislative requirements in a practical, operational manner.
• Sound judgment, diplomacy, and the ability to handle sensitive or complex issues.
• Ability to manage multiple priorities in a fast‑paced environment with often changing demands.
• Demonstrated commitment to personal development and continuous learning.