A healthy office culture isn’t just about the thing growing in that dish at the back of the lunch room refrigerator, it’s about providing a safe environment for employees to blossom. Studies have shown that happy employees are good for the bottom line. So what can law firms do to promote the kinds of things that keep employees happy? Becky Rynor has a few ideas.

You can (almost) always attract top talent with an offer of top money, but unless your firm has something else to add to its value proposition to retain its staff, it risks losing those people to better offers elsewhere – and let’s face it, there’s always the chance that someone will have a better offer. Jason Scott Alexander has some tips for attracting, engaging and retaining talented professionals.

The International Legal Technology Association (ILTA) and InsideLegal.com, an insider’s guide to doing business in legal technology, recently released the findings of the 9th Annual ILTA Member Technology Purchasing Survey.

There's an important truth underlying every discussion about methods of billing: Value is ultimately determined by the client, not the lawyer, and lawyers must educate clients about value.

Facebook and Twitter aren't just kid stuff, but it pays to know how to use them for the most professional impact.

The concept of outsourcing is a fundamental business strategy. It allows individuals and organizations to focus on what they are best at, their core competencies, without diluting those capabilities by pursuing other, less productive areas.

I was recently asked about my views on open or closed partner compensation programs. Here is my response.

Being able to remain balanced and centred emotionally is at the heart of the calm, relaxed and authoritative exterior that signals leadership. There are many things that can destroy emotional balance, but none is faster than extreme emotion.

Perhaps no issue leaves firms as directionless as lawyer retirement. Much has been written on practically all other firm management issues. But when it comes to lawyer retirement, there is very little guidance.

Marketing is not a battle of products or services—it’s a battle of perceptions. And to win, you have to become the leader in a category. Leaders are assumed to be better because, well, everybody knows the better product or service wins in the marketplace, right?