Trackballs These “mice” are controlled by the user moving a ball which is on the top of the mouse; they require more dexterity to use, but because one does not have to move the mouse to roll this ball, the mouse reuires less physical space and movement to use.
All of the “species” of mice come in varying shapes, colors, and “feels”. The key is to find one that fits the hand of the user and that has appropriate features. If you wish to use a mouse, it is suggested you consider a cordless mouse with a scrolling wheel.
In addition to a “conventional” mouse, there are also pointing devices such as touchpads and “eraserheads” which are common on laptop computers. There are also other kinds of tablets which can be attached to a computer. Either a touchpad or an eraserhead tend not to have the degree of fine control which a mouse does, and repeated use over an extended period of time may be frustrating for some users. When selecting a laptop, try or even borrow a computer having an eraserhead or a touchpad and see which you prefer before you buy. There are a few computers on the market which are built containing both kinds of curser controls (IBM, Dell and Winbook).
Cordless Pointing Devices/Presentation Controllers When you are making a presentation from a laptop you may not always like to be sitting near your laptop as you change slides. Various manufacturers have come out with portable “mice” which will allow you to control the slides in a presentation from a distance of up to 25 or 30 feet.
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6. Computer Connections
Historically computers have had three different kinds of “ports” which allow connection of other devices to a computer. These are called LPT Ports (parallel ports) which are commonly used for connections to printers or scanners, Serial Ports used to connect scanners and various other external devices and PS/2 Ports which are used to attach keyboards and mice. Since the introduction of Windows 98, there has been a movement to another kind of connection port called a USB Port (universal serial bus) which allows a user to connect many kinds of devices to a computer using a single kind of port.
In addition, by attaching a simple junction box, one can connect multiple USB devices into a single USB Port on a computer. One can also purchase an internal card to add USB ports to a computer running Windows 98 or higher. It is now common for scanners, mice, keyboards, printers, headsets, and other devices to be connected to a USB Port and indeed some computers no longer come equipped with Serial or Parallel Port connections. In order to connect an older printer to these computers you would have to purchase a converter to adapt a USB Port into a Serial or Parallel Port. It appears that the transition to USB connections is universal and therefore purchase of a computer with at least two USB connectors is recommended.
USB has also gone into a “second” generation and USB 2.0 ports have established a new and faster standard for these connections.
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7. Operating System
There exists five dominant operating systems used in the legal environment, they are Windows 98, NT, ME, 2000 and XP. In addition, there is limited use of the Linux and UNIX operating systems. For the most part DOS together with Windows 3.1 and 95 are dead and Windows 98 is on bare life support. At present it appears most advisable for the solo/home/mobile practitioner to stay with a common place operating system that you can easily get technical support for, such as Windows 98 (2nd Edition) or XP. Windows 98 allows for “backward” compatibility with programs previously written in a “DOS” environment, as well as current versions of most software applications. XP has some backward compatability issues. XP Professional is the recommended operating system for most users, however be aware that with Service Pack 2, there are some issues of software compatability.
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8. Computer Software
- Office Suites
Here you have two basic choices, whether to go with the business standard and more expensive Microsoft Office Suite of applications (word processing, spread sheet, and presentation software) or go with the legal industry standard and less expensive Corel (Word Perfect) Suite of products. Each product is in constant development and evolution (Office 2003 and Corel Office 12) Your choice of software will depend in large measure on what your clients use and what software you and your staff (if any) are comfortable using. With each new release of either program, you will see similar features incorporated. As for converting from one family of programs into the other, there are relatively decent conversion programs available to allow the user of only one kind of program to translate products backwards and forwards between other applications. For those to whom “reveal codes” of Wordperfect are fundamental, products like CrossEyes add reveal codes within MS Word to allow for format recognition.
The key element for any user of software, and particularly the user of these “base” applications, is training whether that training is provided by the user working through a tutorial program on-line, attending at a computer centre for a training course or logging onto an interactive web-based training program.
NOTE: Without training in the use of these programs, the sole/home/mobile lawyer is at a substantial disadvantage.
Case Management Software There are a variety of generic industry programs available to keep track of client information, calendar, time inputs, etc., however for the money, consideration should be given to one of the legal specific programs. The current dominant players in this market are Amicus Attorney and Time Matters. Dexco, Abacus Law and Integra also appear to have some presence. Pro Law also adds an integrated function with its own accounting software, however its use in Canada at this point is limited.
Accounting Software Especially important for the solo and home user is the ability to keep track of both office as well as trust transactions. Depending on the nature of the lawyer’s practice, it may be possible to keep the trust portion of the accounting function non-computerized, however the advantages and relatively low cost of computerized accounting to keep track of general office expenses would seem to dictate the utilization of a financial accounting package.
There are packages which are tailored to the legal industry and which integrate with the timekeeping functions of a case management software application. Commonly in use in Canada are PC Law/PC Law Jr., Dexco, Integra Office Management System and Esi-Law. If keeping track of time on files is not important to the practice you have, then Quick Books or Quicken may be the only software you need, and often a version of these will come loaded with your computer for free when you purchase it.
Back to Table of Contents 9. Internet Browser
The dominant program is Internet Explorer. Other programs like Netscape and Opera (and Mozilla Firefox – ed.) are freely distributed by the manufacturers and can be downloaded off the Internet. More than anything else which program to use is a matter of personal preference, however obviously IE is designed to work very closely with Outlook and other “Microsoft” programs.
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10. Voicemail/Fax/Modem Software
This software when loaded onto your computer will allow it to act as an answering machine or a fax recepient while connected to a single telephone line. This may be particularly useful to a solo user, however there are configuration issues which you will have to address, for example, do you want to use a single telephone number for both voice and fax communications? (WinFax, etc.)
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11. File Security
Both the legal obligations of PIPEDA (and equivalent provincial statutes) as well as the standards fo professional conduct impose obligations to keep client communications and information confidential. By extension, this may require that you as a lawyer take steps to ensure that even if your computer is stolen, that the client personal information contained on your computer cannot be accessed by a third party. To do this you will have to consider adding passwords onto each client file as it is created, or alternatively, to store all of the client information in an encrypted partition (portion) of your hard drive. McAfee distributes a program called PGP as part of its McAfee Utilities, there are also public versions of this same encryption software (pgp.com), and a shareware program called ScramDisk available on the internet. All of these create an encrypted area on your hard drive which can only be accessed if a user password is entered into the computer as the encryption algorithm and password are created by the user and therefor is extremely difficult to “hack”. Therefore, if your laptop or desktop computer is stolen no one would be able to access this portion of the hard drive without knowledge of your particular password. This kind of encryption is even MORE important on PDA’s which often carry nearly a whole client list and database.
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12. Internet Security
While your computer is connected to the internet whether through a cable or dial-up modem, there is risk that the communications you send can be intercepted by third parties, or alternatively that a “hacker” can access information on your computer or your network. As a matter of practice or to respond to client needs, you may wish to move towards using only encrypted email transmissions to clients (this necessitates that your client must have a password in order to open communications which you transmit to it) and therefore if anyone should intercept the transmission en route to its destination, they will not be able to read its contents.
In addition, to protect your computer from the intrusion of a hacker, you should install some form of firewall software or hardware into your computer or computer network (Sonic Wall, Linksys, 3 Com, Cisco). With the intrusions and viruses which have become more and increasingly common on the internet, there will be a proliferation of these programs in future, however some of the stand alone products include Zone Alarm, Mcafee Internet Security, Norton Internet Security, and Black ICE Agent.
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13. Backup
Critical to a sole/home/mobile lawyer is the creation of a backup of critical files from your hard drive. That way if your hard drive should be damaged, destroyed, or stolen, you would still have the critical information available to you to carry on your practice. Backup software is provided as an integral part of Windows 98 and allows you to create a backup file of information onto a variety of media including floppy disks, tape drives, zip/superdisks, CDR, CR-RW disks or other hard drives. Here the key is discipline and routine: the discipline to do a backup and the routine to do it regularly. This necessitates keeping your rotating group of backup media, some available for immediate use and others protected against major catastrophe, in a vault or otherwise off site. You may wish to use an online data storage for backup as well (see 22D below). Veritas Backup/BackUP My PC are common solutions for backup on platforms which do not have a built in backup program.
There are service providers whose products allow you to do your backup onto remote servers in encrypted formats (so that interception on the net is nearly impossible and so that there is no risk of accidental disclosure by the service provider).
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14. Miscellaneous Software
- Computer Protection Software
Viruses, spam, pop-up ads and spyware are all threats to the operational ability of your computer and your network. In order to protect the integrity and operability of your network and the programs and data you maintain on it, you should have firewall hardware/software (see section 11) installed AND you should ALSO:
Dragon Naturally Speaking and IBM’s Via Voice appear to be the dominant products in this area. This software may be critical to the sole/home lawyer who does not have keyboarding skills. When coupled with the digital recording devices, the programs are capable of acting as an electronic secretary to transcribe a lawyer’s dictation into digital, editable, formatable text. Of interest to those who may have visual impairment is the reverse capability, in which the programs are able to aurally transcribe written text back to a lawyer. Dragon Naturally Speaking has seen many changes in its corporate ownership in recent years, however the product, now owned by Scansoft) appears to be solid.