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Professional Development

1.3 Practice Management Blitz: 60 Tips in 60 Minutes

Monday, August 18, 9:00 – 10:30

This fun and fast-paced session will teach you how to exceed client expectations, better manage your human resources, improve your bottom line and use technology to achieve results more cheaply and more efficiently. Learn how you can more effectively communicate with clients and provide them with more professional service, manage tasks and deadlines with ease, run productive meetings, deal with thorny HR issues, and motivate your staff. As well, panelists will describe software and hardware, gadgets, utilities, the Web, as well as the ethical issues raised by the use of technology.

Speakers:
David Billinsky, Law Society of British Columbia (Vancouver)
Pascale Daigneault, Fleck & Daigneault (Point Edward)
Rick Ferguson, Lynass Ferguson & Shoctor (Edmonton)
Dominic Jaar, Bell Canada – Legal Services (Montreal)