CBA Annual Conference and Trade Show

London - August 10-14, 2002

CLE: Service, Innovation and Profitability

Tuesday, August 13th from 9:00 a.m. to 12:00 (noon)

This session presents three facets of a healthy client relationship. The 7-Point Service Guarantee encourages lawyers to establish new priorities for themselves and for their firm. How to Write a Winning Proposal for Legal Services focuses on innovation in client service and in the pricing of legal services. Five Steps to Profitability in 90 Days focuses on pricing, work volumes, leverage, expense management and converting time to cash within 90 days.

Open to all Conference Registrants.

The National Law Practice Management and Technology Section Annual Business Meeting

Tuesday, August 13 from 12:00 to 1:30 p.m.

Hilton, Boardroom VI, in London, Ont.

All members welcome.

Watch the Section's Web site for more details.