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Solo & Small Firm Lawyers: Clients
How Lawyers Lose Big Clients—and Advice on How to Keep Yours
 After 17 years in the trenches as a litigator with a large firm, I moved to an in-house role two years ago and the transition to “client” was surprisingly difficult. Have I fired lawyers in the past two years? Yep. Have I been tempted to fire others? Absolutely....
An Office Can Be Virtual, but Client Service Can’t
 The combination of painful recession, advancing technology and lawyer “quality of life” expectations have created a growing trend favoring one form of overhead reduction: conducting a legal practice primarily through the Internet...
Pleased to Meet You: The New "Know Your Client" Regime
 Feeling that you haven’t been as familiar with your clients as you could be? Not to worry – you’re about to get to know them a whole lot better. Client identification and verification requirements are now in force in nearly every jurisdiction in Canada. Here's what you need to know...
Law Firms Build Business through Client Teams and Interviews
Keeping clients and expanding your business with them largely depends understanding their needs. To glean this depth of knowledge requires asking the right questions to the right people, and responding in kind with organized and motivated troops. Simply put, we’re talking about client interviews and client teams.
Prudent Client Selection - Even More Important in Tough Economic Times
In today's economy, with many lawyers experiencing a slowdown in business, careful client selection is more important than ever.
Top Five High-Profile Trial Blunders and How to Avoid Them in Your Own Practice
Litigation is challenging. High-profile litigation is doubly challenging. In this article, trial and technology consultant Ted Brooks draws on his experience in several high-profile trials to share the top five problems that can arise and steps you can take to prevent them from negatively impacting your own cases.
Ten Ways Law Firms Lose a Lot of Money
There are several hidden costs that claw back on law firm profits that many lawyers are unaware of. Here are ten common ways law firms lose a lot of money, and solutions you can adopt to avoid them.
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